We will gladly accept any unused, unwashed and undamaged merchandise with original packing and tags of your purchase for an exchange or a return.

For Online Purchase:

• Customers can exchange an article within 30 days, provided they present the original invoices.
• Customer can exchange an article from physical store within 30 days of return period. Original invoice must be shown for exchange of article
• Socks are not applicable for return due to hygiene reasons.
• 50% and above articles are not applicable for return/exchange.
• Alteration of apparels are not applicable for return/exchange.
• Merchandise must be exchanged or returned with the original invoice.
• For orders Rs 25000 or exceeding, prepayment is required.

For In-Store Purchase:

• Customers can exchange an article within 14 days, provided they present the original invoices
• Any articles that is 50% or more discounted is not eligible for exchange or return.
• Original receipt must be shown for exchange of article.

 

International Orders Return

Unfortunately we do not accept return for orders shipped internationally but items that have been wrongfully delivered in terms of size or colour will be refunded for the items amount or the customer can apply for free shipping for the next order. There will be no refund on shipping charges.

 

You need to return the merchandise via courier to our address 

Fashion Villaz
Unit # 4 Latifabad,
Hyderabad
Ph: 0312 – 2786266 / 0343 – 3350555

Or contact our customer support on email @ cs@shopbrumano.com / Whatsapp @ +92-343-3350555

 

International Orders Exchange

We do accept exchange on international orders, however, delivery charges for both sides to be born by the customer.

All refunds are done via IBFT (Inter Bank Funds Transfer) within 96 hours of receiving the product.