Frequently asked question

We offer fast and reliable nationwide delivery across Pakistan.

Shipping Time: Orders are typically delivered within 3โ€“5 working days.

Shipping Cost: A flat delivery charge of PKR 249 applies to all orders.

Free Delivery: Enjoy free shipping on orders above PKR 3,500.

We offer a variety of secure and convenient payment options to make your shopping experience seamless:

Cash on Delivery (COD)

Credit / Debit Cards

Bank Transfer

PayFast Payment Gateway (Easypaisa, JazzCash, Mobile Wallets, and more)

Other supported digital payment options

Baadmay (Buy Now, Pay Later) for flexible installment payments

All payments are processed through secure and encrypted channels, ensuring complete safety for our customers.

We will gladly accept any unused, unwashed and undamaged
merchandise with original packing and tags of your purchase for an exchange or a return.


For Online Purchase:

  • Customers can exchange an article within 30 days, provided they present the original invoices.
  • Customer can exchange an article from physical store within 30 days of return period. Original invoice must be shown for exchange of article
  • Socks are not applicable for return due to hygiene reasons.
  • 50% and above articles are not applicable for return/exchange.
  • Alteration of apparels are not applicable for return/exchange.
  • Merchandise must be exchanged or returned with the original invoice.
  • For orders Rs 25000 or exceeding, prepayment is required.
  • The articles purchased during sale are not eligible for refund.

For In-Store Purchase:

  • Customers can exchange an article within 14 days, provided they present the original invoices
  • Any articles that is 50% or more discounted is not eligible for exchange or return.
  • Original receipt must be shown for exchange of article.